• Do you offer quantity discounts?
• When will my order be shipped?
• Can you embroider on both sides of the can or bottle coolers?
• What is your return policy?
• What methods of payment do you accept?
• Why Paypal?
• Do you charge sales tax?
• What are your standard shipping charges?
• Do you sell wholesale?

Do you offer quantity discounts? TOP
Yes, we do offer quantity discounts on orders of 5 or more items.  Please visit our quantity discount page for further information.

When will my order be shipped? TOP
Please allow 2-3 weeks for your order to arrive as these items are custom made to order.  All custom orders are typically shipped out within approximately 5-10 business days after payment and all of the necessary personalization information is received.  Email us if you are concerned about the timing of your order prior to placing your order.  Orders less than $25 are shipped out via USPS First Class Mail, which typically takes 2-5 days, and larger orders are shipped out via USPS Priority Mail, which typically takes 2-3 days.  If you want a smaller order (less than $25) to be shipped via Priority Mail, there is a Priority Upgrade option at checkout for $2 extra.  International orders will be shipped using First Class International Mail.

Need your order rushed?  Please visit our Express shipping page for more details.

Can you embroider on both sides of the can or bottle coolers? TOP
Yes, you can certainly have both sides of your coolers embroidered.  The double sided coolers are $2.00 more due to the extra time and materials needed.  Please visit this webpage to order your double sided coolers:

Personalized Coolers with Embroidery on Both Sides

What is your return policy? TOP
Your satisfaction is our #1 goal.  We take great pride in our work and know you will love your products.   We guarantee that they will be free of any flaws or defects.   Since all of our products are custom made to order, returns cannot be accepted.  However, if your item was not made correctly to your specifications, or if you find a flaw in your item, please contact us via email and we will gladly replace it.

What methods of payment do you accept? TOP
For your convenience, we accept Visa, Mastercard, American Express and Discover.  If you have a Paypal account, you can make your payment directly through Paypal if you prefer.

We also accept personal checks, cashiers checks and money orders.  Please contact us via email for our shipping address.

Why Paypal? TOP
Paypal makes your payment process easy and secure.  Your credit card number and payment information is processed through a secure website to ensure that your data is protected.  For more information, please visit them at www.paypal.com.

Do you charge sales tax? TOP
Due to state law, sales tax will be automatically added to your order if you are a Minnesota resident.

What are your standard shipping charges? TOP

Do you sell wholesale? TOP
Yes, we do sell our products wholesale.  Please visit our wholesale page for further information.